Dedicated IT Team

Thinking about hiring your own IT team? Think again- your dedicated engineers will know your environment and your employees inside and out.

Your very own expert engineering team who know you – now that’s support.

Intrusion detection, technical documentation management, backup administration, software installation and testing… these probably aren’t words you hear often. But they are all absolutely crucial to maintaining the health of your network. These tasks as well as many others are the key to our proactive strategy. There’s a lot more than meets the eye that goes into managing your network for busy businesses like yours.

With your dedicated IT team, you have your very own virtual Chief Information Officer (vCIO) and two dedicated senior level engineers- a primary and backup engineer. This guarantees that no matter what, you see the same faces in your office month to month. They know your environment and your team inside and out. Your dedicated IT team are in full communication with our Service Desk team to make sure everyone is on the same page. That way if you do have an issue, you don’t have to explain it to five different people to get a resolution.

How IT Works

Virtual Chief Information Officer

Most small to medium-size businesses can’t afford to hire their own CIO or CTO, but with Domain Complete IT Services, you have your very own CIO, giving you access to high level IT strategy and management.

Dedicated Account Engineers

Your engineers are just that: yours. They get to know your team which helps them to understand how each person interacts with their technology, making our whole team that much better at supporting your team.

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IT Tools Support & Licensing

Managing all of the tools your team uses including industry specific software is a full time job. Make sure everything is renewed, supported and working together.

Hardware Lifecycle Management

Out of date hardware is one of the biggest drains on your team’s productivity. We manage the lifecycle of all your business hardware while balancing the budget.
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Vendor Management

Don’t spend another minute on the phone with Verizon or Comcast or any other vendor for that matter. No more mediating between your IT person and your internet provider. We’ll handle the calls directly so you can go back to work.
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Proactive Checklist

An ounce of prevention is worth a pound of cure. That’s why we’ve developed on-site checklists for everything from testing your on-site backup to making sure your physical network connections are all in place.