Dedicated IT Team
Thinking about hiring your own IT team? Think again- your dedicated engineers will know your environment and your employees inside and out.
Your very own expert engineering team who know you – now that’s support.
Intrusion detection, technical documentation management, backup administration, software installation and testing… these probably aren’t words you hear often. But they are all absolutely crucial to maintaining the health of your network. These tasks as well as many others are the key to our proactive strategy. There’s a lot more than meets the eye that goes into managing your network for busy businesses like yours.
With your dedicated IT team, you have your very own virtual Chief Information Officer (vCIO) and two dedicated senior level engineers- a primary and backup engineer. This guarantees that no matter what, you see the same faces in your office month to month. They know your environment and your team inside and out. Your dedicated IT team are in full communication with our Service Desk team to make sure everyone is on the same page. That way if you do have an issue, you don’t have to explain it to five different people to get a resolution.
How IT Works
Virtual Chief Information Officer
Dedicated Account Engineers
Your engineers are just that: yours. They get to know your team which helps them to understand how each person interacts with their technology, making our whole team that much better at supporting your team.