Network Administration

Onsite or remote, our Service Desk computer support is ready to resolve any and all of your IT emergencies.

Intrusion detection, technical documentation management, backup administration, software installation and testing… these probably aren’t words you hear often. But they are all absolutely crucial to maintaining the health of your network. These tasks as well as many others are the key to our proactive strategy. There’s a lot more than meets the eye that goes into managing your network for busy businesses like yours.

With our Network Administration, you have access to two dedicated senior level engineers- a primary and backup engineer. This guarantees that no matter what, you see the same faces in your office month to month. They know your environment and your team inside and out. Your dedicated network administrators are in full communication with our Service Desk team to make sure everyone is on the same page. That way if you do have an issue, you don’t have to explain it to five different people to get a resolution.

Network Administration Domain COmputer Services NJ NY

How IT Works

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Proactive Checklist

An ounce of prevention is worth a pound of cure. That’s why we’ve developed on-site checklists for everything from testing your on-site backup to making sure your physical network connections are all in place.

Onsite Support

There’s only so much love you can get with remote support only. That’s why we build into our Managed IT Services regular office visits from your dedicated engineers. There are just some problems that can’t be solved over the phone.
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Team Integration

Your engineers are just that: yours. They get to know your team which helps them to understand how each person interacts with their technology, making our whole team that much better at supporting your team.