When it comes to your business, your employees are your number one investment – so give them the support they need.
Whether it’s comprised of 5 or 105 members, in order for your team to stay on top of their game, you need to ensure their office technology is fast and functioning at full capacity.
Our Complete Managed Services package provides your team with the crème-de-la-crème of our business IT solutions and cybersecurity services, providing your team not only with a reliable service desk and proactive centralized services but with at least two dedicated network administrators and your very own virtual Chief Information Officer (vCIO) as well. We help you plan, budget for, and implement new strategies and devices to give your business’s network a major boost in security and efficiency — it’s like having an entire IT department without all the hassle!
Most people can’t get their heads around their technology, so we created a system to help you understand it — giving you peace of mind and the tools you need to thrive.
No one likes when technology fails but it will happen. And when it does, you need an entire team of technical experts at your fingertips. From the simple password reset to a server down, you have access to the technical horsepower when you need it. And that technical horsepower is all located here in the United States- they’ll even come onsite when it can’t be solved remotely. You’ll talk to the same dispatch and engineering team all the time. Most importantly, everything is recorded in our ticketing system so that we can evaluate recurring issues and help you address them. Our goal is the same as yours- no tickets!
One of the major benefits of working with a corporate IT provider is the access your business gains to industry-standard best practices, a tried and tested technology stack and top-notch cybersecurity. You don’t have to think about who your backup provider is or who is watching your firewall. Ransomware doesn’t need to keep you up at night. Even inventory management and software licensing isn’t your problem anymore. It’s in both your interest and ours that we make your technology environment a lean, mean, productive machine.
In an ideal world, everyone in your company would understand technology and know exactly the best way to use it. But let’s be real, even the most tech-savvy folks in your organization don’t use it the way it should be. Your dedicated account engineers will know your users and how they interact with technology. Whether it’s a recurring user issue or a new software being implemented, your team will have personalized expert advice at their fingertips. In addition, your account engineers are the double-check on all of your technology, making sure it is working properly so that you don’t have to worry about it.
Bridge the gap between your technology and your business with strategic advice from an expert who knows the technology and knows your business. Technology is far more than a necessary evil in today’s business world. It is the difference between success and failure. It requires planning for both the very best things- bringing on new clients and hiring new employees and the very worst- hurricanes, outages, and cyber-attacks. With the Tech Roadmap and your very own Guide, you’ll know exactly where you’re going and what you need to get there.
Since then, this firm has expanded its offices to fill locations in New Jersey, New York, Pennsylvania and Texas, even extending its services past these state borders via the American Bar Association’s multi-jurisdictional rules.
As their business grew and spread to new and further reaches, so did their technological needs. Keeping multiple locations’ data synchronized is difficult, and as the firm’s attorney count and areas of practice expanded, it began filling up their website.
With a newfound need for backups of their data and website as well as implementation of data and cyber security management across all of their locations, they decided to trust Domain to provide them with IT services at a more complete level.
Making the Big Switch
We recognize changing IT providers is a BIG DEAL. They know everything about your business and then some. Who knows how they’ve set up your environment? You sure don’t. That’s why we have an entire process for how we handle the transition, including an audit to make sure you know exactly where you stand right now. It’s our goal to make the transition as smooth and painless as possible. If you have more questions, make sure to check out our FAQ page.
Always on the ready to answer your questions!
Start a Conversation
We know changing IT solutions providers is a BIG DEAL, but if you’re interested in learning how to solve your business technology issues, just start the conversation. You just might be surprised how easy it can be.