| The phone systems we implement fully integrate
your company’s telephone system with your IT network. Users
benefit from state-of-the-art components including: seamless remote
or home office extensions over the Internet, remote telephone
system management via any web browser, voicemail to email, call
barge, call record, web control panel, graphical call reporting
and the indispensable “Heads Up Display” (HUD). HUD
is a cutting edge on-screen telephone control panel installed
on workstation computers. It allows users to view who is on the
phone and with whom they are speaking, drag and drop call transfers,
inter-office instant messaging...and much more. For more details
see “What is HUD?"
Moreover, the telephone system’s integration with your
network in conjunction with it’s VoIP technology allows
for unparalleled remote management. It gives you the ability to
manage your phone system from any web browser--anytime. Feel like
extending your vacation but worried about that important sales
call? No worries. Simply log into the phone system from your hotel
room and route your calls to your cell phone. Don't want to use
your cell phone? No problem. With a few clicks of the mouse, you
can send those calls to a softphone on your laptop. Not feeling
well? No problem. Forward your office extension to your home extension
with a click of the mouse from bed; of course your voicemails
will forward to your email address as .wav attachments.
What is Voice over Internet Protocol (VoIP)?
VoIP, which stands for "Voice over Internet Protocol",
is quite the buzzword these days. The reason is simple - VoIP saves
people money. Yet, many people don't really understand exactly what
VoIP is. Even fewer understand its benefits and risks. The truth
is that VoIP can be difficult to deploy and when deployed incorrectly
*will* deliver poor call quality. Domain, while recognizing the
potential difficulties in deploying VoIP, is a strong believer in
the technology.
Some of the benefits of using VoIP are: • Incredible
digital sound quality • Free calling between branch offices
• Free calling with telecommuter and mobile workers
• Flexible call routing and caller-ID options
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